Hello Gorgeous

Where in the world are you?

Hello Gorgeous

Where in the world are you?

Shipping Policy

Your satisfaction is our absolute highest priority. If you have any queries relating to your order, please feel free to email admin@slipsilkpillowcase.com or call us and we will do everything we can to assist you. 

ORDER PROCESSING

All orders ship within 24 hours (excludes weekends and bank holidays).

Tracking info will be sent to your designated email address when your orders ships.

SHIPPING - UK

All orders are shipped from our UK distribution centre, by DPD Courier, Next Day Service and are delivered by close of business the following working day after dispatch. 

DPD offer a Follow My Parcel service with delivery options, should you not be at home at the time of delivery. More information on this service can be found at www.dpd.co.uk

SHIPPING - EU

All EU orders are shipped from our UK distribution centre, by DPD Courier, 2-3 Day Service. 

DPD offer a Follow My Parcel service with delivery options, should you not be at home at the time of delivery. More information on this service can be found at www.dpd.co.uk

Payment of additional duties and taxes may be required before your order is released from customs, depending on the delivery address.

CUSTOMISATION

Please allow up to 10-12 additional business days after placing your order for custom embroidery and hot stamping to be to be completed. Please note, this turnaround can be affected by public holidays and slight delays can be experienced dependant on the time of year.  

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